Return Policy

Thank you for   your purchase!

We hope you are happy with your purchase. If you are unsatisfied due to damage or incorrect description, you may return it for a store credit. Please see below for more information on our return policy. 

RETURN PROCESS

All returns must be postmarked within 14 days of receipt and in received in unmodified condition. 

To initiate a return, kindly email sales@caribcreations.com  to obtain a pre-authorization. Once the authorization   is received, merchandise can be shipped to:

Carib Creations

Attn. Returns 

PO Box 1574

Middletown, CT 06457 

Please note that the customer is responsible for all shipping costs. We, strongly, recommend using a trackable shipping method to mail your return.

REFUNDS

Please allow 7-10 business days after receipt of the item to process the refund.

EXCEPTIONS

The following items cannot be returned:

• Customized items

• Special orders

• Items that have been altered or modified in any way

• Sale items

QUESTIONS

If you have any questions regarding this return policy, please contact sales@caribcreations.com